Terms of Service

By using the A&E Window Cleaning website or engaging our services, you agree to these Terms of Service.

Services

A&E Window Cleaning provides exterior window cleaning services in the Sacramento, CA metropolitan area. All services are subject to scheduling availability and weather conditions.

Quotes and Pricing

Quotes provided via our website are estimates and may be adjusted upon on-site assessment. Final pricing will be confirmed before work begins.

Pricing

A&E Window Cleaning offers flat rate pricing for full exterior window cleaning: $149 for a 1 story home and $219 for a 2 story home, both including all frames, tracks, and sills. Homes with 3 or more stories receive a custom quote. Pricing is subject to change without notice and may be adjusted upon on-site assessment for homes with unusual size or window count.

Satisfaction Guarantee

If you are not satisfied with your cleaning, contact us within 24 hours and we will return to correct any issues at no additional charge.

Cancellation Policy

Please provide at least 24 hours notice if you need to reschedule or cancel your appointment. We understand that circumstances change and will do our best to accommodate you.

Liability

A&E Window Cleaning carries general liability insurance. We take care to protect your property, but we are not liable for pre-existing damage, conditions beyond our control, or incidents not directly caused by our negligence.

Website Use

This website and its content are provided for informational purposes. You agree not to misuse the site, including submitting false information through our contact or quote forms.

SMS Terms and Text Messaging

By starting a conversation through our website chat and providing your phone number, you agree to receive text messages from A&E Window Cleaning at the number provided. Messages may include quote replies, appointment confirmations and reminders, and occasional promotional or seasonal offers. Message frequency varies and depends on your interactions with us.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP at any time to unsubscribe from text messages, or reply HELP for assistance. You may also contact us directly at the phone number or email below to opt out.

Consent to receive text messages is not a condition of purchasing any service from A&E Window Cleaning. Supported carriers are not liable for delayed or undelivered messages.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.