A&E Window Cleaning ("we," "us," or "our") operates the website www.aewindowclean.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
- Personal Information: Name, phone number, email address, and home address when you request a quote or contact us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Device Information: Browser type, operating system, and IP address collected automatically when you visit our site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and schedule services
- Communicate with you about appointments, follow-ups, and promotions
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following circumstances:
- Service Providers: Trusted third-party tools we use to operate our business (e.g. scheduling software, email tools), who are bound by confidentiality obligations.
- Legal Requirements: If required by law or to protect the rights and safety of A&E Window Cleaning or others.
4. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you do not accept cookies, some parts of our site may not function properly.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites such as Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Business: A&E Window Cleaning
- Phone: (916) 496-5282
- Website: www.aewindowclean.com
- Location: Sacramento, CA